CONTACT

WHEN IN NEED OF ELECTRICITY SUPPORT, PLEASE CONTACT CENTRAL POWER CORPORTATION CONTACT CENTER BY:



- Call this phone number: 1900 1909

After hearing the greeting, please:

·     Press 0: To meet operator

·     Press 1To look up information automatically

- Press 1: To know electricity price

+ Press 1: For the retail price of electricity for the manufacturing industry

+ Press 2: For the retail price of electricity for irrigation pumps

+ Press 3: For the retail price of electricity for administrative objects, careers

+ Press 4: For the retail price of electricity for business

+ Press 5: To know the retail prices of electricity for households ladder

+ Press 6: For electricity wholesale prices applicable to dormitories and residential quarters

+ Press 7: For wholesale price of electricity for industrial areas at 110kV busbar

+ Press 0: To meet operator

+ Press *: To listen again

+ Press #: To return to the previous list

- Press 2: To know the procedures, regulations

+ Press 1: For the new procedure attached galvanometer

+ Press 2: For removal procedure galvanometer

+ Press 3: For enhanced capacity Procedure

+ Press 4: For Procedures for changing norms (number of households)

+ Press 5: For Procedure to change name

+ Press 6: For suspending power supply Procedure

+ Press 7: For the Regulation on the grid safety corridors

+ Press 8: For the Regulation on the verification of electricity meter

+ Press 0: To meet operator

+ Press *: To listen again

+ Press #: To return to the previous list

- Press 0: To meet operator

- Press *: To listen again

·     Press *: To listen again


- Visit the website: www.cskh.cpc.vn

+ Look up information:

·   Tariff information

·   Temporary area outage schedule / Temporary outage schedule.

·   Documents for purchasing power

·   Payment methods

·   Collection counters

·   Confirm electronic bills

·   Banking accounts

·   Meter reading schedule

·   Electronic bills

·   Payment information

·   Meter change history

·   Load information MDMS

·   Change information

+ Register requirements:

·   Register to purchase power for resident purposes/Register to purchase power for non- resident purposes

·   Change customer information

·   Register SMS/Email/Banking service